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Product Support Manager

Ref #: 357
Location: Boston Area
Salary: 135,000 Per Annum
Sector: Other Area(s)
Type: Fixed
We are looking for a Product Support Manager for a 30-person medical device company in Boston. They are truly creating a “set it and forget it” bionic pancreas for patients with Type 1 diabetes. This two-drug system (insulin and glucagon) will be easy to use by doctors and patients alike and will have a profound impact on diabetic patients and significantly improve the quality of their lives.

We are looking for someone with the confidence and motivation to launch a brand new device while spearheading, growing, and leading a product support team.  We need someone who can offer technical support while serving as a liaison between the sales team and patients.  This person does not need specific diabetes experience but experience with supporting class II or class II medical devices is a must.  

A lot of Biotech, Pharma, and Medical Device companies claim to be patient oriented but this company has backed it up by setting themselves up as a public benefit corporation. This means they are a for-profit company with obligations to serve both our public benefit mission (patients) and shareholders’ interests. They truly operate with high standards of transparency, sustainability and accountability to customers, employees, business partners, society, and the environment.

This opportunity comes with a competitive compensation package with some of the best benefits I've ever seen offered and this position will offer a ton of ability to grow upward. If you have some initial interest and would like to hear more about this company and opportunity, please apply today or reach out to me directly at